Returns & Exchanges

At Calista Tools, we want you to love your hair results; if you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all attachments and power cords are included to qualify for a full refund.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your returned beauty tools, we will process your refund to your original payment method within 5-7 business days.